NADRA Pak ID app adds Urdu support to making digital ID services more accessible for Urdu-speaking users across Pakistan.
Pakistan’s National Database and Registration Authority (NADRA) has rolled out a game-changing update to its Pak ID Mobile App. With Version 5.0.0, users can now navigate the app in Urdu, making identity services more accessible to millions across the country.
This bilingual upgrade isn’t just a technical tweak—it’s a meaningful shift toward empowering citizens who prefer Urdu over English, especially in rural and underserved areas. By breaking the language barrier, NADRA is bringing Pakistan’s digital transformation closer to home.
What’s New in Pak ID Version 5.0.0
The update introduces a host of new features designed to streamline the user experience:
- Urdu Language Support: All menus, buttons, and instructions are now available in both English and Urdu, making the app easier to use for non-English speakers.
- Simplified Dashboard: A cleaner interface with faster access to ID cancellation, application tracking, and inbox notifications.
- Real-Time Application Tracking: Users can now monitor the status of their ID applications directly within the app.
- Online Death Registration: NADRA has partnered with Union Councils in selected districts to enable digital death registration—a first in Pakistan.
- Biometric Verification: Facial recognition and secure fee payments are now integrated, enhancing both security and convenience.
Why This Matters
For years, digital services in Pakistan have struggled with accessibility, often leaving behind those who aren’t fluent in English or tech-savvy. By adding Urdu support, NADRA is sending a clear message: digital identity is for everyone.
This update aligns with the broader goals of the Digital Pakistan initiative, which aims to modernize public services and make them more citizen-centric. It’s also a smart move in terms of adoption—more people are likely to use the app now that it speaks their language, literally.
Looking Ahead
As Pakistan continues to digitize its governance systems, updates like these are crucial. They don’t just improve functionality—they build trust. When citizens feel seen and heard, they’re more likely to engage with digital platforms, reducing reliance on physical offices and paperwork.